Customer Service


Here at CAESARSTEA we take pride in our custommer service. YOU ARE VERY IMPORTANT TO US. For any issues or questions please click on contact us  or you can send email to or call 1-877-452-6261. Someone will always be happy and ready to assist you in any way we can.

Commonly asked questions:

If you receive damaged products (not food items like sugar, honey, or tea), we will take back the unused product within 30 days of receipt, for your full refund.

You can send the damaged goods back to; 9850 Meilleur street Montreal, Quebec, Canada H3L3J4


Orders can be made by visiting You can also purchase items at the closest store in your area. Please see our locations (link our locations) to see the nearest store to you. You will receive confirmation upon shipping of your order from and will be kept updated by tracking information as to the whereabouts of your parcel.

Shipping Information

Your order will be shipped within1-2 business days. We ship via Canada post ground. shipping time varies depending on your location. If you have any questions regarding our shipping, please contact us.